Summit embeds a Fortune 1–trained operating executive in your business — running the operation, fixing the cost structure, and holding the plan accountable. So the results you promised actually show up.
The store count, order volume, or headcount doubled — but the processes, systems, and leadership structure didn't. Complexity is now eating the margin that growth was supposed to deliver.
Strategy gets set at the top, then dies three layers down. There's no one with real operating scar tissue driving execution, coaching leaders, and owning the details week over week.
Freight, labor, shrink, occupancy — every line is drifting up a little, and it compounds. Nobody in the building has rebuilt a cost structure at scale before.
What leadership reports and what's actually happening in the field are two different companies. Investors are starting to ask harder questions than management can answer.
Summit acts as your embedded operating executive — accountable for execution, focused only on what demonstrably drives sales or prevents loss.
Lead the field, chair the operating meetings, remove roadblocks, and keep execution on track — as an embedded fractional or interim COO.
Margin recovery, loss reduction, logistics and labor cost reform — the disciplines that turn a growth story into a profit story.
Turn board-level priorities into action plans with explicit decision rights (RAPID), clear owners, deadlines, and a weekly cadence.
Distribution network design, self-distribution transitions, inbound flow stabilization, and replenishment execution — end to end.
Develop field and HQ leaders, design the org for the next stage of scale, and install succession depth — so the business stops depending on any one person.
A second-in-command for the CEO, sponsor, or board — someone who knows the operation cold and tells you what you need to hear, not what you want to.
Every recommendation is backed by decisions we've actually had to live with — on the sales floor, in the DC, and in the boardroom.
No pitch. No commitment. Just a useful conversation about what you're facing.
Book a Free Discovery CallWe learn about your business, team, and the specific challenge in front of you. 30 minutes, no commitment.
A rapid, clear-eyed assessment — on the floor and in the numbers. You get a prioritized view of what's actually broken, filtered through the 75/25 rule.
We step into the operation with explicit decision rights, a weekly cadence, and a one-page dashboard. Most clients see measurable movement inside 30 days.
We build the leadership bench and operating rhythm that hold results after we leave. The goal is independence, not dependence.
Jack's 35-year career runs from hourly associate to enterprise COO. At Walmart, he rose to Vice President of Realty Operations — leading 3,000+ associates executing multi-billion-dollar capital programs — after holding full P&L responsibility for a 104-store, $8B region with 22,000 associates.
As COO of Daiso U.S., he led the growth from 74 stores to more than 225 in under three years, transformed the U.S. supply chain toward self-distribution, and positioned the company to deliver positive profit for the first time.
When you engage Summit, you get Jack — not a team of analysts learning on your dime.
A consultant delivers recommendations. Summit delivers execution. We embed in your business, chair your operating meetings, work with your field teams, and own outcomes — not slide decks.
You get the same caliber of senior operator — Fortune 1 and enterprise COO experience — at a fraction of the cost, commitment, and hiring risk. No 6-month search, no equity, and we can typically start within weeks.
Summit works best with multi-site consumer, retail, and distribution-intensive businesses — typically $50M to $1B+ in revenue — that are PE-backed or founder-led and have outgrown their current operating structure.
An operating diagnosis: on the floor, in the DC, and in the numbers. We meet your team, pressure-test the plan, and apply the 75/25 filter — is each initiative demonstrably driving sales or preventing loss? By the end of month one, we're executing, not "getting up to speed."
Yes. Summit supports sponsors across the deal lifecycle — operating diligence ahead of an investment, 100-day planning post-close, and embedded value-creation work in portfolio companies.
Yes. Engagements are structured with clear milestones and off-ramps. If it's not the right fit, we transition cleanly — with everything we've built documented and handed to your team.
Book a free discovery call. We'll learn about your business, understand the challenge in front of you, and help you figure out whether an operating partner is the right next step.